High-quality, Local Health Care From the Freshney Pelham Care

Freshney Pelham Federation

Five GP practices including: Fieldhouse, Humberview, Pelham, Woodford and Littlefield

We cover around 40,000 patients across the Grimsby and Cleethorpes area. Each surgery is represented on our Board of Directors by a nominated GP. There are currently 40 staff consisting of Nurses, Assistant Practitioners, Health Care Assistants, and an Administration team.

These staff are led by a Clinical Lead Manager, an Operational Business Manager and our District Nurse Practice Educator. We are unique in that we have a Practice Educator to support our staff in their continued professional development.

We are based within the Freshney Green Primary Care Centre on Sorrell Road, Grimsby, and this is a modern purpose built centre which in addition to 3 GP practices houses the adult social care team, an NHS dentist, Mental Health Services, as well as physiotherapy, audiology and chiropody services, Minds Matter and the NSPCC.

As a provider of health care, our commitment is to deliver services to the population which include nursing care, support and advice, signposting, and preventative services to enable independence for as long as possible.

Contact your Freshney Pelham Care Team

Our team are on hand to help in any way possible with the up most care and attention. Contact us and see how we can help you or your loved ones today.

fpc.enquiries@nhs.net

Freshney Green Primary Care Centre, Sorrel Road, Grimsby, DN34 4GB

Integrated approach to nursing

We work with an integrated approach to nursing and liaise with GP’s, social care colleagues and other health care providers. It is our holistic approach which promotes and supports independence.

Our Aims:

To provide care that is effective and efficient
To provide high-quality nursing care within the community for housebound patients
To provide services which will enable our patients to maintain their independence for as long as possible
To provide support for those with more complex needs and long term conditions
To work closely in partnership with other providers and partners to improve outcomes for our patients

Our objectives

To deliver care across all areas of the community, based on need and delivered in a safe manner with effective systems and processes in place
To support the patients, promote health and independent living and enable patients to remain in their own home as long as possible
To work closely with partners and agencies
To ensure effective communication and decision making processes are open and transparent between patients, carers, families and their representatives
To promote and provide advocacy services

Excellent and efficient care

Thank you so much to the nurses for their excellent and efficient care attending to my feet. They were most attentive and a pleasure to meet

Freshney Pelham Care

Patient

To respect the privacy and dignity of service users ensuring equality and preventing discrimination
To safeguard the welfare and safety of service users
Ensure services are accessible and timely
The workforce will have the skills and competencies required to deliver the highest possible standards of care
To make users are aware of the processes to adopt if they are unhappy with the care provided, by ensuring awareness of our Complaints procedure, the NHS Patient Advice Liaison Service (PALS) and ensuring that complainants receive a timely response and effective support.

A big award winner on our amazing team

A local triumph was achieved by North-East Lincolnshire’s district nurse team Freshney Pelham Care, when their clinical lead manager nurse Elizabeth Clift achieved the ‘highly commended’ accolade in the National Good Practice award for Clinician of the Year 2019. She was the only shortlisted nurse (and up against GPs) in her category, which was announced at the prize-giving ceremony at Birmingham’s NEC.